Crypto FAQ
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Your security is our priority. Orèvance uses bank-grade encryption, two-factor authentication (2FA), and cold storage to protect digital assets. We comply with strict financial regulations in CA and undergo regular audits. Your funds are insured against unauthorized access, so you can trade with confidence.
Not at all! Orèvance is designed for beginners.
- Step-by-step guides and round-the-clock support
- Try our demo account with virtual funds—no risk
- Automated tools that handle the work for you
- Start small (from just 250) and learn as you trade!
Withdrawals to bank cards typically process within 1-3 business days in most regions. Crypto withdrawals to external wallets usually complete in under 30 minutes. Processing times may vary based on your bank and verification status.
We earn revenue through premium features and volume-based partnerships with exchanges—not through user fees. There are no hidden charges; you'll always see the exact transaction amount before you confirm.
Yes! Orèvance is available in over 98 countries and growing. Select your country during sign-up to check availability and view localized payment methods. We follow all local regulations to ensure your trading remains safe and compliant.
We simplify cryptocurrency investing for beginners. Orèvance offers:
- AI-powered recommendations - Get personalized cryptocurrency suggestions tailored to your risk tolerance
- Ready-made portfolios – Pre-selected investment bundles (e.g. "Starter Pack", "DeFi Bundle")
- Live market signals — Real-time buy and sell alerts for top cryptocurrencies
Plus, our interactive tutorial guides you through investing every step of the way!
We're available 24/7 through live chat and email at {email}. For urgent issues, expect a response in under 15 minutes on average.
Yes, cryptocurrency is legal in most jurisdictions, and Orèvance operates in full compliance with all applicable local regulations. Here's what you need to know:
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Licensed Service
- Registered with [FinCEN, FCA, CySEC]
- Independent third-party audits
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Country-Specific Rules
- Automatic geo-compliance: Our platform adapts to your country's regulations
- KYC verification required where mandated
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Your funds are secure with us.
- You can fund your account easily with:
- 95% of assets stored offline in cold storage
Review our Compliance page to check your country's status, or reach out to support for details.
You can fund your account easily with:
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Traditional Payments
- Visa/Mastercard (2.9% fee)
- Bank transfers (SEPA, SWIFT — no fees)
- PayPal (instant processing)
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Crypto Deposits
- Send crypto directly (BTC, ETH, USDT — no fees)
- QR Code Scanning for Mobile Wallets
Deposits arrive in under 10 minutes. View all deposit options in your account dashboard.
Crypto Support
Customer Support & Assistance
For all inquiries, please contact your partner broker directly. If you don't have an account with a trusted brokerage partner yet, let us know and we'll help you get started. If you experience any issues with your trading partner's support, reach out to us and we'll do our best to resolve it.
Support Hours
Our customer service team is available 24/7. If immediate assistance isn't available in rare cases, our support specialists will respond to your inquiry as soon as possible.
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